this poor bike had an incident involving high speed, night riding, and an immobile object............so, it's here for repair - a dirty, labor intensive effort. yes, frames can be damaged. so far the very few i've seen of my bikes involve three things: cars, garage doors & hitting rocks or trees which don't move - none of which are covered by warranty. so what is the Coconino warranty? well - it's five years on tubing - if a tube just cracks from some manufacturing flaw in five years i'll fix it no charge. my handy work is covered for life - brazing and such. i build bikes to be ridden hard, so if one breaks then there has to be a reason. i broke almost every frame i owned, eventually, so i've pretty much seen it all. good steel bikes can be repaired, that's a good thing! so what if you hit a boulder? well, i charge you a totally reasonable shop fee, add parts and paint & stripping costs, and get your bike back to you. no drama ensues & i try to turn it around ASAP to get you back on your beloved Coconino.